![]() Hard drive retention: Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue tablets, except the Venue 11 Pro. ![]() (c) For complete details about onsite or Advanced Exchange, please see /service contracts. Advanced Exchange subject to country availability. Customer must return original hardware to Dell according to the rules specified. (b) Advanced Exchange replaces hardware after remote diagnosis. Onsite service is provided by Dell Marketing L.P., Availability varies. ![]() If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched usually within 1 or 2 business days following completion of remote diagnosis. Dell reserves the right to cancel orders arising from any errors or stock availability.ĭisclaimer details for Advanced Exchange: Onsite or Advanced Exchange after remote diagnosis (a) Onsite after remote diagnosis is determined by online/phone technician of cause of issue, may involve customer access to inside of system and multiple extended sessions. Dell is not responsible for typographical, pricing or other errors. Dell Services do not affect consumers’ statutory rights. Terms and Conditions of Sale and Service apply, see. Not valid for resellers and/or online auctions. Max 5 units per customer during promotional period. Offer not combinable with any other offers or discounts. Children featured are not beneficiaries of UNICEF. UNICEF does not endorse any company, brand, product, or service. For more information, visit /partnerships/dell-technologies. ![]() Dell supports UNICEF and, based on global sales of eligible products participating in this offer, will make a total minimum donation of $1,000,000.00 and up to a maximum donation of $2,500,000.00 to support UNICEF’s efforts to connect schools to the internet through Giga, as part of this campaign. *Purchase any XPS, Alienware or Inspiron PC (excluding Inspiron 15) or monitor between 25th July 2023 and 27th September 2023 and Dell Technologies (Headquarters: One Dell Way, Round Rock, Texas 78682, USA) will donate $4 for each eligible product within your purchase order to the US Fund for UNICEF (125 Maiden Lane, NY, NY, 10038, USA) up to a maximum donation as shown below.
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